



Often the caller will have sourced personal information about you beforehand through a malicious email or SMS message sent in the days or weeks leading up to the call.They will then convince you to share your card number, PIN, password, registration numbers or a one-time password (OTP).They may appear professional and confident and will ask to identify you using bank procedures which appear legitimate.The caller will panic you by saying your accounts are at risk and you urgently need to transfer funds to a different account.You receive a cold call from an individual claiming to be from the bank’s fraud prevention team.Retail, Business and Corporate banking customers may receive these texts/calls, see examples. Here you will see a code that you can pass through to our product genius.We are seeing an increase in scams, often commencing with a text message or a phone call, which claim to come from ANZ. Now you should end up in a new screen as shown below. If it's blocked out like on the picture below you'll have to click the lock and unlock with their admin password. Within the Privacy tab you can allow the AnyDesk app to control your computer voor Accessibility, Full Disk Access and Screen Recording. Next to the message you see the button Open Anyway, click this. You will see a message about how "AnyDesk" is blocked.

To fix this, you go to your System Preferences of your Mac. No worries, Apple has built in security against programs that are not available in the App Store. Here you will double-click the AnyDesk app icon as they ask. After opening the file you see the screen that is shown below. Here, you click on AnyDesk (macOS) right under Remote support. To install AnyDesk on your Mac, you click on the blue question mark in the upper right corner of Shiftbase.Ī window will pop up as shown below. Install AnyDesk on a Mac Having difficulties installing AnyDesk on your Mac? We will guide you through this, step by step, on how to do this!
